Call: 13 2345
Log in

my StarTrack benefits:

  • The fast, simple and convenient way to manage your freight
  • Simple to use and easy to navigate
  • A one-stop-shop for all things StarTrack
  • The StarTrack online freight solutions all possess simple, consistent and intuitive user interfaces

Log in to my StarTrack

Username

Password

Forgot password? Register

Products & Services

Special Services

 


Two words to solve even the most complex logistical challenge.

 

Your consignment might be fragile, sensitive, an awkward shape, or highly valuable. Access may be complicated or compromised. Or perhaps you need assistance with pre-transport preparation, or post-delivery cleanup, distribution or installation.

 

However complex and challenging the situation, StarTrack’s Special Services Division has the expert personnel, specialist equipment and vast experience necessary to deliver a customised solution that’s efficient, cost-effective and executed end-to-end with the utmost care.

 

Special Services — Tail Lift

Ready to take on deliveries of every shape, size and weight.

 

When you need express delivery of freight that’s unwieldy, delicate – or both – Tail Lift is your answer.

 

A fully customised logistics solution, Tail Lift uses purpose-designed vehicles to perform pick-up and delivery. Each is fitted with a hydraulic tailgate for precisely controlled lifting and lowering, and carries all the resources necessary to safeguard your consignment during transport, like shock-resistant or surface-protection material.

 

Additional labour and technicians are also provided where required, as is specialist equipment such as stair walkers, cranes and forklifts. While the entire process is managed from start to finish by a crew of highly experienced Special Services personnel.

 

Included Features

  • SMS status updates
  • Track and Trace
  • Proof of delivery
  • Permanent bookings
  • Reporting
  • Electronic despatch option
  • Authority to leave
  • Deliver on Date
  • Weekend delivery
  • Distribution Centre delivery

 

Special Services — Trade Show Express

The ultimate bump in, set up, bump out service.

 

If trade shows are an important part of your business, then Trade Show Express should be, too.

 

To start with, your fit out will arrive on schedule, every time, at every venue — in its entirety. No missing elements or equipment. No breakages. And in the case of new product launches, no unwanted previews, as everything will be kept ‘under wraps’.

 

Because the Trade Show Express Team includes audiovisual technicians and other specialist personnel, we can also set up your exhibition stand, releasing your people to concentrate on more important business. Once a show is over, we can disassemble your stand and then warehouse it until the next show.

 

Included Features

  • SMS Status Updates
  • Track and Trace
  • Proof of delivery
  • Permanent bookings
  • Reporting
  • Electronic despatch option
  • Deliver on Date
  • Weekend delivery
  • Distribution Centre delivery

 

Transit Warranty


Extra peace of mind for your valuable or easily damaged consignments.

 

We endeavour to provide the most secure freight service possible. Our handling, loading and driver security protocols are industry best practice, ensuring your freight is in safe hands.

 

Even so, when sending consignments that are easily damaged or particularly valuable, you may want the extra peace of mind offered by the StarTrack Transit Warranty.

 

Available as an adjunct to all our products, it offers competitive rates and peace of mind. So if you do need to claim, there’s no back and forth and no delays.

 

To report a claim, call our Contact Centre on 13 2345.

 

Click here to download the StarTrack Transit Warranty service brochure.