The safest way to send sensitive and valuable material.
The StarTrack Security Express suite of products is designed to meet the most stringent security managed protocols.
Offered seven days a week, 52 weeks a year by our dedicated, 24-hour National Security Coordination Centre, these products are used by private industry and the Commonwealth for the transport of highly sensitive or high intrinsic value material, time-critical freight, or items that simply require a degree of discretion.
Security Express — High Risk (SE1)
Escorted and supervised transport of High Risk Items.
Our highest classification product is reserved for items of extreme value or sensitivity, where an on board escort or courier is required. Delivered via Next Flight, Premium or Express, our High Risk product is endorsed for the transport of all material up to the level of Top Secret.
Included Features
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Dedicated 24-hour, 365-day Coordination Centre
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SMS status updates
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Track and Trace
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Proof of delivery
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Recipient identity recorded
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Reporting
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Electronic despatch option
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Deliver on date
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Weekend delivery
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Recipient identity recorded
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Distribution centre delivery
Security Express — Safe Hand (SE2)
Person-to-person transport by the fastest possible means.
Using Next Flight or Premium, Safe Hand provides secure movement of urgently required freight with the safeguard of a person-to-person process. This product is approved for the transport of classified material, including security caveat material, up to the level of Top Secret.
Included Features
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Dedicated 24-hour, 365-day Coordination Centre
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SMS Status Updates
-
Track and Trace
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Proof of delivery
-
Recipient identity recorded
-
Reporting
-
Electronic despatch option
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Deliver on Date
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Weekend delivery
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Recipient identity recorded
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Distribution Centre delivery
Security Express — Premium Secure (SE3)
Overnight secure transport to capital cities and major locations.
Completing the Security Express suite, Premium Secure offers next day person-to-person delivery to capital cities and major regional centres by 11:30am, with a priority delivery to all other destinations.
Included Features
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Dedicated 24-hour, 365-day Coordination Centre
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SMS Status Updates
-
Track and Trace
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Proof of delivery
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Recipient identity recorded
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Permanent bookings
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Reporting
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Electronic despatch option
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Deliver on Date
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Weekend delivery
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Distribution Centre delivery
Extra peace of mind for your valuable or easily damaged consignments.
We endeavour to provide the most secure freight service possible. Our handling, loading and driver security protocols are industry best practice, ensuring your freight is in safe hands.
Even so, when sending consignments that are easily damaged or particularly valuable, you may want the extra peace of mind offered by the StarTrack Transit Warranty.
Available as an adjunct to all our products, it offers competitive rates and peace of mind. So if you do need to claim, there’s no back and forth and no delays.
To report a claim, call our Contact Centre on 13 2345.
Click here to download the StarTrack Transit Warranty service brochure.