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my StarTrack benefits:

  • The fast, simple and convenient way to manage your freight
  • Simple to use and easy to navigate
  • A one-stop-shop for all things StarTrack
  • The StarTrack online freight solutions all possess simple, consistent and intuitive user interfaces

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Products & Services

Premium


The priority service that delivers on speed, flexibility and convenience.

 

Offering faster delivery than our Express product, and with a wider range of included features, StarTrack Premium expedites freight to any Australian destination in the shortest possible time.

 

For consignments to capital cities and major regional centres, that means guaranteed next business day delivery by 11:30am — or your money back.

 

StarTrack Premium also offers a range of optional services, such as delivery to Post Office Boxes, person-to-person delivery, and pick-up of undeliverable items from Australia Post outlets.

 

Available Options

 

Pre-Paid Satchels
Made from fully degradable tough plastic and featuring a secure peel and stick fastening system, Pre-Paid Satchels are the ideal way to send small items, better manage distributions costs – or both. They are available for bulk purchase in 1kg, 3kg and 5kg weights.

 

Pay As You Go Satchels and Labels

Pay As You Go offers all the convenience of Pre-Paid, but on an as needs basis with either 1kg, 3kg or 5kg satchels — which you can obtain from your StarTrack driver — or self-printed labels.

 

Airlock

Airlock consignments are delivered to a specified individual. The recipient must supply valid identification, which will be recorded on the spot and uploaded immediately to our Track and Trace system.

 

Included Features

 

  • Carding to Australia Post outlets
  • Post Office Box delivery
  • Money back guarantee
  • Track and Trace
  • Confirmation and proof of delivery
  • Permanent bookings
  • Reporting
  • Electronic despatch option
  • Authority to leave
  • Deliver on date
  • Online bookings
  • Distribution centre delivery
     

 

Transit Warranty


Extra peace of mind for your valuable or easily damaged consignments.

 

We endeavour to provide the most secure freight service possible. Our handling, loading and driver security protocols are industry best practice, ensuring your freight is in safe hands.

 

Even so, when sending consignments that are easily damaged or particularly valuable, you may want the extra peace of mind offered by the StarTrack Transit Warranty.

 

Available as an adjunct to all our products, it offers competitive rates and peace of mind. So if you do need to claim, there’s no back and forth and no delays.

 

To report a claim, call our Contact Centre on 13 2345.

 

Click here to download the StarTrack Transit Warranty service brochure.