Call: 13 2345
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my StarTrack benefits:

  • The fast, simple and convenient way to manage your freight
  • Simple to use and easy to navigate
  • A one-stop-shop for all things StarTrack
  • The StarTrack online freight solutions all possess simple, consistent and intuitive user interfaces

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Contact Us


Customer Service

Phone: 13 2345

If you need help regarding a specific consignment, or have a query about a particular StarTrack product or service, call StarTrack Customer Service on 13 2345 anytime from 8.00am to 6:00pm weekdays.

IT Service Desk

Phone: 1800 028 361

If you require technical assistance on matters relating to the my StarTrack web portal, Despatcher, or eServices, you can contact the StarTrack IT Service Desk on 1800 028 361 anytime from 7:00am to 7:00pm weekdays (excluding National and NSW Public Holidays).

Online Service Desk: click here when instructed by the Service Desk Team.

Media Enquiries

Phone: 13 2345

For all media enquiries please contact the StarTrack Communication Manager on 13 2345.

Via Email